At 399bat, your privacy is not an afterthought — it's built into how we operate. This Privacy Policy explains exactly what personal data we collect from players in Bangladesh, why we collect it, how we use it, and what rights you have over your own information.
399bat will never sell your personal data to third parties. Your information is used only to operate your account, process payments, and keep the platform secure.
Six core principles that guide how we handle your personal data
Every piece of data that travels between your device and 399bat is protected by 256-bit SSL encryption — the same standard used by major banks. Whether you're logging in, making a deposit via bKash, or updating your account details, your information is encrypted end-to-end and cannot be intercepted by third parties.
399bat does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data belongs to you. We collect only what we need to run your account and keep the platform secure, and we use it for nothing else without your explicit consent.
Every 399bat player in Bangladesh has the right to access, correct, or request deletion of their personal data. You can update most of your account information directly in your account settings. For data access requests or deletion requests, contact our support team and we'll handle it promptly.
Your personal data is stored on secure, access-controlled servers. Only authorised 399bat personnel with a legitimate operational need can access player data. All internal access is logged and audited. We apply strict data minimisation principles — we only store what we genuinely need.
399bat collects only the minimum personal data required to operate your account, process your transactions, and comply with legal obligations. We do not ask for information we don't need. If a piece of data is not necessary for your account or for regulatory compliance, we simply don't collect it.
Some of your data is used to meet our anti-money laundering (AML) and fraud prevention obligations. This is a legal requirement for all licensed gaming operators. Where we share data with payment processors or fraud detection services, we do so under strict data processing agreements that bind those parties to the same privacy standards we uphold.
This Privacy Policy applies to all players accessing 399bat from Bangladesh. By registering an account, you confirm that you have read and understood how we collect and use your personal data as described below.
399bat collects personal data in two broad categories: information you provide directly, and information collected automatically when you use the platform. Here is a full breakdown of what we collect and why.
| Data Type | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number | Account communications, support, security alerts |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Processing deposits and withdrawals, AML compliance |
| Technical Data | IP address, device type, browser, operating system | Security, fraud prevention, platform optimisation |
| Usage Data | Pages visited, games played, session duration, bet history | Platform improvement, responsible gaming monitoring |
| Cookie Data | Session cookies, preference cookies, analytics cookies | Platform functionality, user experience, analytics |
We do not collect sensitive data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law and with your explicit consent.
399bat collects your personal data through the following channels:
You provide data directly to us when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in a promotion. This is the primary source of your personal data on 399bat.
When you use the 399bat platform — whether on desktop or via the mobile app — we automatically collect certain technical and usage data. This includes your IP address, device identifiers, browser type, pages visited, and in-game activity. This data is collected using cookies, server logs, and similar technologies.
In some cases, we may receive data about you from third parties. For example, our payment processors (bKash, Nagad, Rocket) may confirm transaction details, and our fraud detection partners may flag suspicious activity associated with your account. We only use third-party data where it is necessary for security, compliance, or account verification purposes.
399bat uses your personal data only for legitimate, clearly defined purposes. We do not use your data for anything beyond what is described here without obtaining your explicit consent first.
Your identity and contact data are used to create and manage your 399bat account, verify your identity, process your deposits and withdrawals, and communicate with you about your account activity. Without this data, we cannot operate your account.
As a licensed gaming operator, 399bat is required by law to verify player identities, monitor transactions for money laundering, and maintain records of player activity for a defined period. Your data is used to meet these obligations. This is a legal requirement, not a choice.
Technical and usage data — including IP addresses, device fingerprints, and betting patterns — is used to detect and prevent fraud, account takeovers, bonus abuse, and other security threats. This protects both you and the integrity of the 399bat platform.
Aggregated, anonymised usage data helps us understand how players interact with 399bat so we can improve the platform, fix issues, and develop new features. This data cannot be used to identify individual players.
Your gameplay and transaction data is monitored to identify signs of problem gambling. If our systems detect patterns that suggest a player may be at risk, our responsible gaming team may reach out proactively. This is part of our commitment to player welfare.
With your consent, we may send you promotional emails or in-platform notifications about bonuses, new games, and special offers. You can opt out of marketing communications at any time by updating your preferences in your account settings or by contacting support.
399bat does not sell your personal data. We share data with third parties only in the following limited circumstances, and only under strict contractual data protection obligations:
All third parties who process data on behalf of 399bat are required to sign data processing agreements that obligate them to handle your data securely and in accordance with applicable privacy laws.
399bat uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. Here is what we use and why:
These cookies are required for the platform to function. They manage your login session, remember your language preferences, and keep your account secure. You cannot opt out of essential cookies without affecting your ability to use 399bat.
Analytics cookies help us understand how players navigate the platform — which pages are most visited, where players encounter issues, and how long sessions last. This data is aggregated and anonymised. We use this information to improve the platform for all players.
These cookies remember your settings and preferences — such as your preferred game category or display settings — so you don't have to reconfigure them every time you visit.
You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the 399bat platform. For full cookie management options, refer to your browser's help documentation.
399bat takes data security seriously. We implement multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse.
While no system is 100% immune to security threats, 399bat applies best-practice security standards to minimise risk and protect every player's data at all times.
399bat retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Here is a general guide to our retention periods:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years | Legal and regulatory compliance |
| Transaction Records | 7 years from transaction date | AML regulations and financial audit requirements |
| KYC Documents | Duration of account + 5 years | Regulatory requirement |
| Support Communications | 3 years from last contact | Dispute resolution and service improvement |
| Analytics & Usage Data | Up to 24 months (anonymised) | Platform improvement |
| Cookie Data | Session to 12 months depending on type | Platform functionality and analytics |
When your data is no longer required, it is securely deleted or anonymised so it can no longer be linked to you as an individual.
As a 399bat player in Bangladesh, you have the following rights over your personal data. To exercise any of these rights, contact our support team at [email protected].
Request a copy of all personal data we hold about you at any time.
Ask us to correct any inaccurate or incomplete personal data we hold.
Request deletion of your personal data where we no longer have a legal basis to hold it.
Ask us to restrict processing of your data in certain circumstances.
Receive your personal data in a structured, machine-readable format.
Object to processing of your data for marketing purposes at any time.
We will respond to all data rights requests within 30 days. In some cases — particularly where legal retention obligations apply — we may not be able to delete all of your data immediately, but we will explain the reason clearly.
399bat does not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps, and we may request identity documents to confirm a player's age at any point. If we discover that a player under 18 has registered an account, we will immediately close the account, delete the associated personal data, and handle any funds in accordance with applicable regulations.
If you believe a minor has registered on 399bat, please contact us immediately at [email protected] so we can investigate and take appropriate action.
399bat may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes that materially affect how we use your data, we will notify registered players via email or an in-platform notification before the changes take effect.
We encourage you to review this Privacy Policy periodically. Continued use of 399bat after changes are published constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the 399bat privacy team:
For questions about our Terms and Conditions, visit the Terms and Conditions page. For responsible gaming support, visit the Responsible Gaming page.
Now you know exactly how 399bat handles your privacy. Register in two minutes, deposit via bKash or Nagad, and enjoy 200+ fair games — with your data protected every step of the way.