Legal

399bat Terms and Conditions

These Terms and Conditions govern your use of the 399bat platform. Please read them carefully before registering or placing any bets. By creating a 399bat account, you confirm that you have read, understood, and agreed to everything on this page.

Last updated: January 2025 Language: English Applies to: Bangladesh players
Important Notice

You must be at least 18 years old to register and play on 399bat. These terms apply to all players in Bangladesh. If you do not agree, please do not use the platform.

Key Rules at a Glance

The most important things every 399bat player in Bangladesh needs to know

18+ Age Requirement

Every player on 399bat must be at least 18 years old. This is a strict requirement with no exceptions. 399bat reserves the right to request age verification documents at any time. Accounts found to belong to underage players will be closed immediately and any balance forfeited in line with applicable regulations.

One Account Per Player

Each player is permitted to hold exactly one 399bat account. Creating multiple accounts — whether under the same name, the same device, or the same payment method — is a violation of these terms. Duplicate accounts will be closed and any associated bonuses or winnings will be voided without notice.

BDT Transactions Only

All deposits and withdrawals on 399bat are processed in Bangladeshi Taka (BDT) via bKash, Nagad, or Rocket. Payments must come from accounts registered in your own name. Third-party payments are not accepted. Any deposit made from an account not belonging to you may result in the funds being held pending verification.

Bonus Wagering Requirements

All bonuses and promotional offers on 399bat come with wagering requirements that must be met before any associated winnings can be withdrawn. The specific wagering multiplier, eligible games, and time limits for each bonus are stated in the individual promotion terms. Attempting to withdraw bonus funds before meeting requirements will result in the bonus being removed.

No Fraud or Abuse

Any attempt to defraud 399bat — including bonus abuse, collusion, use of automated betting software, or exploitation of software errors — will result in immediate account suspension. 399bat uses advanced fraud detection systems and cooperates with payment providers to investigate suspicious activity. Confirmed fraud cases will be reported to relevant authorities.

Responsible Gaming Tools

399bat provides deposit limits, session time reminders, cooling-off periods, and self-exclusion options to all players. These tools are available in your account settings at any time. 399bat encourages all players to use them. If you feel your gambling is becoming a problem, please use the self-exclusion tool or contact the support team immediately.

By using 399bat, you agree to these Terms and Conditions in full. These terms apply to all players accessing the platform from Bangladesh. If you have questions about any section, contact our support team before registering.

1. Eligibility & Account Registration

To register and use 399bat, you must meet the following eligibility requirements without exception. These rules exist to protect both players and the integrity of the platform.

1.1 Age Requirement

You must be at least 18 years of age to create a 399bat account. By registering, you confirm that you are 18 or older. 399bat may request proof of age at any point during your use of the platform. If you cannot provide satisfactory proof, your account will be suspended until verification is complete. Accounts confirmed to belong to players under 18 will be permanently closed and any funds held will be handled in accordance with applicable regulations.

1.2 Geographic Eligibility

399bat is operated for players in Bangladesh. You are responsible for ensuring that online gambling is permitted under the laws applicable to you in your location. 399bat does not accept registrations from jurisdictions where online gambling is explicitly prohibited by law.

1.3 Registration Information

When registering, you must provide accurate, complete, and up-to-date personal information. This includes your full legal name, date of birth, valid email address, and mobile number. Providing false information during registration is a violation of these terms and may result in account closure and forfeiture of any balance.

1.4 One Account Rule

Each individual may hold only one active 399bat account. Duplicate accounts detected by our systems — identified through shared devices, IP addresses, payment methods, or personal details — will be closed. Bonuses and winnings associated with duplicate accounts will be voided.

2. Account Rules & Responsibilities

Your 399bat account is your personal responsibility. You are accountable for all activity that takes place under your account credentials.

2.1 Account Security

You must keep your login credentials — username and password — confidential at all times. Do not share your account details with anyone, including family members. 399bat will never ask for your password via email, chat, or phone. If you suspect unauthorised access to your account, contact support immediately and change your password.

2.2 Account Verification (KYC)

399bat operates a Know Your Customer (KYC) process. You may be asked to submit identity documents — such as a national ID card or passport — and proof of payment method ownership before withdrawals are processed. This is a standard industry requirement designed to prevent fraud and protect all players on the platform. Failure to complete KYC when requested will result in withdrawal requests being held until verification is complete.

2.3 Accurate Personal Details

You are responsible for keeping your account information accurate and current. If your contact details change, update them in your account settings promptly. 399bat is not liable for failed communications or delayed withdrawals resulting from outdated account information.

3. Deposits & Withdrawals

All financial transactions on 399bat are processed in Bangladeshi Taka (BDT). 399bat supports deposits and withdrawals via bKash, Nagad, and Rocket.

3.1 Deposits

  • Minimum deposit amount: ৳200
  • Deposits must be made from a payment account registered in your own name
  • Third-party deposits are strictly prohibited and will be returned
  • Deposits are typically credited to your 399bat account within 60 seconds
  • 399bat does not charge fees on deposits, though your mobile wallet provider may apply their own charges

3.2 Withdrawals

  • Minimum withdrawal amount: ৳500
  • Withdrawals are processed to the same payment method used for the most recent deposit
  • Average withdrawal processing time is under 3 minutes once approved
  • KYC verification must be complete before your first withdrawal is processed
  • 399bat reserves the right to request additional verification for large withdrawals

3.3 Payment Method Ownership

All payment methods used on 399bat must be registered in your own name and match the details on your 399bat account. Using a payment method belonging to another person — even a family member — is a violation of these terms and may result in account suspension.

Fast Payouts: 399bat processes the vast majority of withdrawal requests within 3 minutes. If your withdrawal is taking longer, contact our 24/7 support team via live chat for an immediate update.

4. Bonuses & Promotions

399bat offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the following general terms, as well as any specific conditions stated in the individual promotion.

4.1 Wagering Requirements

Bonus funds must be wagered a specified number of times before they — or any winnings derived from them — can be withdrawn. The wagering multiplier for each bonus is stated clearly in the promotion details. Wagering requirements must be completed within the stated time limit, after which any remaining bonus funds will expire.

4.2 Eligible Games

Not all games on 399bat contribute equally to wagering requirements. Slots typically contribute 100%, while table games and live casino games may contribute at a lower rate. The contribution rates for each game type are listed in the individual bonus terms.

4.3 Bonus Abuse

399bat monitors all bonus activity. Any player found to be abusing the bonus system — including creating multiple accounts to claim the same bonus, using low-risk betting strategies to clear wagering requirements, or any other form of bonus exploitation — will have their bonus voided and their account reviewed. Confirmed abuse may result in permanent account closure.

4.4 Bonus Expiry

All bonuses on 399bat have an expiry date. Bonuses not claimed within the stated claim window, or wagering requirements not completed within the stated period, will result in the bonus and any associated winnings being removed from your account automatically.

5. Gameplay & Betting Rules

All games on 399bat use certified random number generators (RNG) to ensure fair and unpredictable outcomes. The following rules apply to all gameplay on the platform.

5.1 Game Outcomes

Game outcomes on 399bat are determined by certified RNG software and are completely independent of previous results. 399bat does not manipulate game outcomes. Published RTP (Return to Player) figures for each game are verified by independent auditors.

5.2 Bet Limits

Each game on 399bat has minimum and maximum bet limits displayed within the game interface. Players may not place bets outside these limits. 399bat reserves the right to adjust bet limits at any time.

5.3 Technical Errors

In the event of a technical error, malfunction, or disconnection during gameplay, 399bat will investigate the incident and determine the appropriate resolution. Bets placed during a confirmed technical malfunction may be voided. 399bat's decision in such matters is final.

5.4 Void Bets

399bat reserves the right to void any bet that was placed in error, placed using funds obtained through fraudulent means, or placed in a manner that exploits a software error or pricing mistake. Voided bets will have the original stake returned to the player's account.

6. Prohibited Activities

The following activities are strictly prohibited on 399bat and will result in immediate account suspension and potential legal action:

  • Creating more than one account on the platform
  • Providing false personal information during registration or verification
  • Using automated software, bots, or scripts to interact with the platform
  • Colluding with other players to gain an unfair advantage
  • Exploiting software bugs, errors, or pricing mistakes
  • Using the platform for money laundering or any other illegal financial activity
  • Attempting to reverse-engineer or interfere with the platform's software
  • Sharing your account credentials with any third party
  • Using payment methods not registered in your own name
  • Claiming bonuses in a manner that constitutes abuse as defined in Section 4.3

Zero Tolerance: 399bat has a zero-tolerance policy for fraud, cheating, and money laundering. Confirmed violations will result in permanent account closure, forfeiture of all funds, and referral to relevant authorities where required by law.

7. Responsible Gaming

399bat is committed to promoting responsible gambling among all players in Bangladesh. Gambling should be an enjoyable form of entertainment, not a way to make money or escape problems.

7.1 Player Tools

399bat provides the following responsible gaming tools, accessible from your account settings at any time:

  • Deposit Limits — Set daily, weekly, or monthly deposit caps
  • Session Time Reminders — Receive alerts after a set period of play
  • Cooling-Off Period — Temporarily suspend your account for 24 hours to 30 days
  • Self-Exclusion — Permanently close your account if gambling is causing harm

7.2 Getting Help

If you believe your gambling is becoming a problem, please contact the 399bat support team immediately. Our team can help you activate self-exclusion or connect you with appropriate support resources. You can also visit the Responsible Gaming page for more information.

8. Privacy & Data

399bat collects and processes personal data in accordance with its Privacy Policy. By registering on 399bat, you consent to the collection and use of your personal data as described in that policy. Key points include:

  • Your data is used to operate your account, process payments, and comply with legal obligations
  • 399bat uses 256-bit SSL encryption to protect all data transmitted between your device and the platform
  • Your personal data is never sold to third parties for marketing purposes
  • You have the right to request access to, correction of, or deletion of your personal data by contacting support

9. Account Suspension & Termination

399bat reserves the right to suspend or permanently close any account at its discretion, with or without prior notice, in the following circumstances:

  • Violation of any section of these Terms and Conditions
  • Suspected fraud, money laundering, or other illegal activity
  • Failure to complete KYC verification within a reasonable timeframe
  • Chargebacks or disputed transactions initiated by the player
  • At the player's own request

If your account is closed due to a violation, any balance remaining may be forfeited depending on the nature of the breach. If your account is closed at your own request and there is no outstanding violation, your remaining balance will be returned to your registered payment method after standard verification.

10. Limitation of Liability

To the fullest extent permitted by applicable law, 399bat's liability to any player is limited to the amount of funds held in that player's account at the time of the relevant incident. 399bat is not liable for:

  • Losses resulting from a player's own decisions or betting strategy
  • Losses resulting from technical issues on the player's device or internet connection
  • Indirect, consequential, or incidental losses of any kind
  • Losses resulting from force majeure events beyond 399bat's reasonable control

Nothing in these terms limits 399bat's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

11. Changes to These Terms

399bat reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. Continued use of the 399bat platform after changes are published constitutes your acceptance of the updated terms. We recommend checking this page periodically to stay informed of any updates.

For significant changes that materially affect your rights or obligations, 399bat will make reasonable efforts to notify registered players via email or an in-platform notification.

12. Contact & Support

If you have any questions about these Terms and Conditions, or if you need help with your 399bat account, our support team is available 24 hours a day, 7 days a week.

  • Live Chat: Available directly on the 399bat platform — average response time under 2 minutes
  • Email: [email protected]
  • FAQ: Visit our FAQ page for answers to common questions

For responsible gaming support, visit the Responsible Gaming page. For information about how we handle your data, see the Privacy Policy.

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